The Human Resources (HR) area, in response to digital transformations with the intensive use of information technology in the processes of recruitment, selection, training and retention of talent, has also incorporated new methodologies and tools capable of contributing to the development and management of projects. The need for ongoing innovation and improvement of traditional processes makes the maturity of project management practices even more relevant to companies. This paper developed a case study on a global logistics company, more specifically in an area of the HR department responsible for managing global platforms, learning, and talent to identify the benefits of implementing a Project Management Office [PMO] in its structure. Three different projects in the department were analysed through interviews to better understand the organisational context, project management needs, and the potential role of a PMO. In total fourteen interviews were conducted during the period of May to August 2022. The study results indicate that the implementation of the PMO in the HR would increase the success fee in the project.
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